it is a fact in business all feedback online isn’t getting to be positive. there’ll be times once you are provided feedback online that creates you cheerful and keep you smiling all day. Then, there’ll be times you receive feedback online about your or your business that creates you sad or question why you’re even in business. One thing is for sure; as a solo professional, home based business owner, or any business (small or large) you’ve got to seem for tactics to show the lemons into lemonade.
Once you remove your emotions, you’ll objectively check out the feedback you received. You never know if that information will spark a piece of writing idea, a replacement product, a replacement service or an improvement to existing products or services. What i’m leading up to is this; here are 3 ways you’ll get feedback about you or your business online (even if you do not want to listen to it):
1. Hear social media – With over 500 million people on Facebook you recognize there’s plenty of noise on social media sites. However using listening tools that assist you monitor what’s being said about you or your business. Social media monitoring tools listen in real-time across many sites like Facebook, Twitter, YouTube, LinkedIn and lots of others you’ll not have heard of. With social media monitoring tools you’ll automatically receive free daily email alerts about you or your company.
2. Monitor online feedback sites – you’ll find sites dedicated to feedback in many various industries from professional services, travel, to restaurants and almost anything in between. In my opinion the 2 hottest sites are Yelp and CitySearch, they create it easy to write down a review specifically about local businesses. to guard the integrity of the feedback on both sites you want to register to write down a review.
3. Capture feedback on your website – The quickest thanks to use your website to capture feedback is to make a form or use a customer feedback tool. On the opposite hand if you would like to urge fancier or if customer feedback drives the expansion of your business think about using tools specifically designed to gather visual feedback. The benefit is you’ll measure the success of multiple website options to ascertain which solution works best.